Desjardins Job Interview and Hiring Process

Desjardins is one of Canada’s leading cooperative financial groups, offering services in banking, insurance, investments, and more. The organization values cooperation, community involvement, and excellent client service. Candidates who align with these values generally perform better during the interview process.

Steps in the Hiring Process

1. Application

Candidates begin by applying online through the company’s system, where they create a profile, upload their résumé, and sometimes a cover letter. A general application option may also be available for those who don’t see a specific role but still wish to join.

2. Phone Screening Interview

If selected, candidates are contacted for a phone interview lasting about 30 minutes. This stage is designed to confirm qualifications, motivation, and fit with the organization’s needs.

3. Selection Interview

The next step is a more formal interview, usually conducted via video. It is an in-depth session where hiring managers assess technical expertise, soft skills, and role-specific experience. This interview can last from 30 minutes to over an hour.

4. References and Background Checks

Those who perform well may be asked to provide references. Standard checks, such as employment verification or credential validation, are completed during this stage.

5. Job Offer

Successful candidates receive an official offer outlining salary, benefits, and work conditions. This is the time to ask questions about compensation, career growth, or workplace flexibility.

6. Onboarding

Once the offer is accepted, new hires go through an onboarding process that may include training and mentorship to help them integrate smoothly into the organization.

What Interviewers Look For

• Alignment with Values: Cooperation, ethics, and customer service focus.
• Technical Expertise: Financial, IT, or role-specific knowledge.
• Behavioral Fit: Teamwork, problem-solving, and adaptability.
• Communication Skills: Clear, professional interaction with clients and colleagues.
• Language Skills: Depending on the region, bilingual proficiency in English and French may be required.

Common Interview Questions

Timeline of the Hiring Process

The process can move quickly, with some candidates receiving offers within two weeks, while others may experience a longer timeline depending on the role and level of seniority.

Tips for Success

• Research the company’s mission and services.
• Tailor your résumé to highlight relevant accomplishments.
• Use the STAR method (Situation, Task, Action, Result) for behavioral answers.
• Prepare technically for role-specific questions or tests.
• Set up a professional environment for video interviews.
• Ask thoughtful questions at the end of your interview.

FAQs About Desjardins Job Interviews

1. How long does the Desjardins hiring process take?
The process can take anywhere from two weeks to several weeks, depending on the role and how quickly interviews and checks are scheduled.

2. What should I expect in the phone screening interview?
You can expect questions about your background, skills, motivation, and interest in the company. It usually lasts around 30 minutes.

3. Does Desjardins require bilingual skills?
Many positions in Quebec and client-facing roles require French and English. However, requirements depend on the specific job and location.

4. What kinds of questions are asked in the selection interview?
Expect a mix of behavioral, situational, and technical questions. Be ready with real-life examples using the STAR method.

5. Are there technical tests as part of the process?
For some roles, especially in IT, finance, or specialized fields, there may be technical or case-based assessments.

6. What qualities is Desjardins looking for in candidates?
They value cooperation, adaptability, strong communication, client service, and alignment with their cooperative values.

7. How can I stand out in a Desjardins interview?
Show enthusiasm for the cooperative model, provide structured answers to behavioral questions, and demonstrate both technical skills and people skills.